Category Archives: Leadership

What is your definition of Success? Cool Under Pressure!

Merriam-Webster defines it as “the fact of getting or achieving wealth, respect, or fame,” but is this how most of us interpret success? If you were to ask the late acclaimed author Maya Angelou the same question, her definition of success would … Continue reading

Does creating a ‘Happy Work Space’ lead to better productivity?

Are people happiest and most productive when they work in an environment that suits them? As Cynthia Ulrich Tobias writes about in her book, The Way They Learn, we each have our own preferences for an ideal and productive work/learning … Continue reading

Losing a Major Client Sucks. So, How to Measure Your Client Relationship Strength with 7 Questions.

Ask most people about the strength of their core client relationships and they’ll say, “Great. Rock solid.” Yet these comments usually refer to how much rapport or trust sellers feel they have with the client. They don’t answer the question … Continue reading

How to Boost Productivity. Autonomy. Mastery. Purpose.

Apparently, money isn’t the most powerful or effective motivator, according to an article called Delivering Happiness a movement inspired by Zappos CEO Tony Hsieh’s first book, Delivering Happiness, A Path to Profits, Passion, and Purpose.  Back in the 1970’s, psychologist Edward … Continue reading

Top 20 Tips for Growing Business

Sales! It all starts with sales. No matter what industry you’re in, or what your growth strategy looks like, you’re going to need customers. And even if your product is a free app or an online community, eventually, you’ll need … Continue reading

X Factor. What is it?! Turns out the employee X factor is….

What X factor should you look for in top employees? You have a lot to pick from: integrity, character, humility, work ethic, coachability, curiosity, competence, and actual performance. Take a second to think through which quality most directly correlates with … Continue reading