Monthly Archives: January 2017

Losing a Major Client Sucks. So, How to Measure Your Client Relationship Strength with 7 Questions.

Ask most people about the strength of their core client relationships and they’ll say, “Great. Rock solid.” Yet these comments usually refer to how much rapport or trust sellers feel they have with the client. They don’t answer the question … Continue reading

How to Boost Productivity. Autonomy. Mastery. Purpose.

Apparently, money isn’t the most powerful or effective motivator, according to an article called Delivering Happiness a movement inspired by Zappos CEO Tony Hsieh’s first book, Delivering Happiness, A Path to Profits, Passion, and Purpose.  Back in the 1970’s, psychologist Edward … Continue reading